#WinterWonderland in a wheelchair

With Christmas only a few weeks away, get into the spirit, by visiting Winter Wonderland!

Returning for winter festivities until 5^th January with FREE admission there will be even more entertainment and new attractions than before!

Following its sell-out success last year, The Magical Ice Kingdom will return and double in size with even more breathtaking snow and ice sculptures. You can also take a wheel through the medieval village and enter the giants’ forest, not forgetting to enjoy a drink at the Ice Bar.

The UK’s largest outdoor Lycamobile Ice Rink (wheelchair accessible) stretching over 1,600m2 will once again be located around the picturesque Victorian Bandstand, on which there will be live music played throughout the day and night as skaters take to the ice for a spin. For those who want to gaze at the action from above, the iconic Giant Observation Wheel will illuminate the skyline.

Other attractions include Santa Land, festive markets, Zippo’s Circus and the Bavarian village.

 

There is a 2-for-1 Carer / PA ticketing scheme to provide disabled visitors who require full time assistance with a free ticket for a partner, accompanying friend or personal assistant (PA) for all pre-bookable attractions. To apply for the 2-for-1 scheme you will first need to purchase your ticket(s), DO NOT purchase a ticket for the Carer/PA, this will be allocated upon a successful application. Once you have purchased your ticket please fill out the application form, the form must be received at least 5 working days before your visit.You will need to provide the name of your carer prior to the event. Please note your carer must be 16 or over.

The walkways of Winter Wonderland have been made  as even as possible, with ramps to bars and cafes. Wheelchairs are welcome on the Ice Rink, there are pods in the Giant Wheel and spaces in the Circus shows designed to accommodate wheelchairs. The Magical Ice Kingdom is wheelchair accessible, with the exception of the Ice Castle.

There is no ride-wide policy for the suitability of the fairground (token) rides for those with disabilities. This is due to variant conditions – e.g. unfavourable weather, the type of ride – and the nature of the disability, as some rides will require more support than others. The individual ride operator on the day will determine whether the ride is suitable, for safety reasons, and how they will grant admission.

Parking is free for Blue Badge holders for 4 hours and there are disabled toilets.

Wheelchair users must call directly to make a booking on 020 8241 9818 between Monday to Fri day, 10am – 6pm.